Plan Management
View, upgrade, downgrade, or cancel your VideoNest subscription plan.
Finding your plan settings
Go to Settings > Billing/Plan in your VideoNest Dashboard at app.videonest.co. Your current plan is displayed here along with options to change or cancel.
Upgrading or downgrading
To change your plan, go to Settings > Billing/Plan and select a new plan. Changes take effect at the next billing cycle. If you need help choosing the right plan, contact us.
Cancelling your plan
To cancel, go to Settings > Billing/Plan and select the cancellation option. Your account and content remain accessible until the end of the current billing period. Past invoices are available under Billing & Invoices.
User type
Settings also shows your account's user type, which determines your available features and access level. To add team members or change their roles, see Team Members & Permissions. If you believe your user type is set incorrectly, contact support.
See our pricing page for a full comparison of plans and features.