Privacy Policy — VideoNest

Overview

VideoNest ("we," "us," "our") operates a video management and distribution platform at videonest.co and associated services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our platform, visit our website, or interact with our services.

By using VideoNest, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Information We Collect

Account Information. When you create an account, we collect your name, email address, password (hashed), and billing information (processed through our payment provider; we do not store full card numbers).

Usage Data. We collect data about how you use our platform: pages visited, features used, videos uploaded, distributions configured, and time spent. This is used to improve the product and provide analytics.

Video Content and Metadata. Videos, thumbnails, descriptions, and metadata you upload to VideoNest are stored on our infrastructure. You retain ownership of your content.

Distribution Analytics. When your content is distributed to partner platforms, we receive performance data (views, engagement, revenue) from those partners on your behalf.

Communications. If you contact our support or sales team, we retain records of those communications.

Viewer Data. Our video player collects anonymized viewer analytics (view count, completion rate, geography). We do not collect personally identifiable information about viewers without explicit consent.

Connected TV Apps

VideoNest powers branded video apps for connected TV platforms, including Roku, operated on behalf of content publishers. When you watch through one of these apps, VideoNest may receive:

Device identifiers. Identifiers provided by the connected TV platform to distinguish devices.
Playback and app-usage events. What was played, for how long, and how the app was used.
Technical data. App version and error reports, used to diagnose and fix issues.

We use this data to operate the apps, measure performance, and improve reliability. Viewers do not create VideoNest accounts through these apps. The other sections of this policy, including Information Sharing, Data Retention, Your Rights, and Contact Us, apply equally to data collected through connected TV apps.

How We Use Information

To provide and operate the VideoNest platform and your account
To process payments and manage your subscription
To distribute your content to connected partner platforms
To provide analytics about your content's performance
To communicate with you about your account, updates, and support
To detect and prevent fraud, abuse, or policy violations
To improve our product through aggregated, anonymized usage analysis
To comply with legal obligations

We do not sell your personal information. We share data only in the following circumstances:

Distribution partners. When you configure content delivery to a platform (MSN, Spotify, etc.), we transmit the relevant content and metadata to that partner. Partners receive only what is necessary to deliver your content.
Service providers. We use third-party vendors for hosting, payments, email delivery, and analytics. These vendors process data on our behalf under data processing agreements.
Legal requirements. We may disclose information when required by law, court order, or to protect the rights and safety of our users or the public.
Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

YouTube & Google Integration

VideoNest uses the YouTube Data API (provided by Google LLC) to enable channel owners to connect their YouTube presence, access channel metadata, and manage video distribution directly through the VideoNest platform. This section describes what data is accessed, how it is used, and your rights with respect to that data.

Permissions We Request. When you connect your YouTube or Google account to VideoNest, we request only the scopes necessary to provide the service:

youtube.readonly — to read your YouTube channel information, video metadata, and analytics on your behalf
youtube.upload — to upload and publish video content to your YouTube channel on your behalf
youtube — to manage your YouTube channel content and settings as directed by you within the platform

Data Collected via YouTube API Services. Through these permissions, VideoNest may access and store:

Your YouTube channel name, ID, description, and thumbnail
Video titles, descriptions, thumbnails, publish dates, and view/engagement metrics for content published through VideoNest
Channel-level performance data (subscriber count, total views) used to display analytics within your VideoNest dashboard
OAuth access tokens required to authenticate API requests on your behalf (stored securely and never exposed publicly)

How This Data Is Used. Data accessed through the YouTube Data API is used solely to provide VideoNest's video management, publishing, and analytics features to you. Specifically:

To display your YouTube channel and video performance inside your VideoNest dashboard
To publish or schedule videos to YouTube on your behalf when you direct us to do so
To sync metadata between VideoNest and YouTube to keep your content library up to date

We do not use YouTube API data for advertising targeting, we do not sell it to third parties, and we do not use it to train AI or machine learning models. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Data Retention & Deletion. YouTube API data is retained only as long as your Google integration is active and as necessary to provide the service. When you disconnect your YouTube or Google account from VideoNest, we delete all data obtained via those API permissions within 30 days. To request immediate deletion of your YouTube-related data, visit our Data Deletion page or email support@videonest.co.

Revoking Access. You can revoke VideoNest's access to your YouTube and Google account at any time by visiting your Google Account Permissions page and removing VideoNest. Revoking access stops all future API requests and triggers deletion of your stored tokens and associated data within 30 days.

Google's Own Policies. Your use of the YouTube integration is also subject to the YouTube Terms of Service and Google Privacy Policy. VideoNest is an independent application and is not operated by, endorsed by, or affiliated with Google LLC or YouTube.

Facebook & Instagram Integration

VideoNest offers an optional integration that connects to your Facebook Pages and Instagram Professional accounts via the Meta Platform API. This section describes what data is accessed, how it is used, and your rights with respect to that data.

Permissions We Request. When you connect your Facebook or Instagram account to VideoNest, we request only the permissions necessary to provide the service:

pages_show_list — to list the Facebook Pages you manage
pages_manage_posts — to publish video content to your Facebook Pages on your behalf
pages_read_engagement — to read post-level engagement and performance data for content published through VideoNest
read_insights — to retrieve page-level analytics including reach, impressions, and video views
instagram_basic — to read basic profile information for your connected Instagram Professional account
instagram_content_publish — to publish videos and posts to your Instagram Professional account on your behalf
instagram_manage_insights — to retrieve media-level and account-level metrics for content published through VideoNest

Data Collected via These Permissions. Through these permissions, VideoNest may access and store:

The names and IDs of the Facebook Pages and Instagram accounts you manage
Performance metrics for content published through VideoNest (reach, impressions, video views, engagement counts)
Post and publishing status information

How This Data Is Used. Data accessed through the Meta Platform API is used solely to provide VideoNest's publishing and analytics features to you. We do not use this data for advertising targeting, we do not sell it to third parties, and we do not use it to train AI or machine learning models.

Video Privacy Protection Act (VPPA). Because VideoNest processes video content and associated viewing data in connection with Facebook and Instagram distribution, we comply with the Video Privacy Protection Act (18 U.S.C. § 2710). We do not disclose video viewing records to third parties without your explicit consent or as otherwise permitted by applicable law.

Data Retention. Data obtained via the Meta Platform API is retained only as long as your Meta integration is active and as necessary to provide the service. When you disconnect your Facebook or Instagram account from VideoNest, we delete all data obtained via those permissions within 30 days.

Revoking Access. You can disconnect VideoNest's access to your Facebook or Instagram account at any time by visiting Facebook Settings > Security & Login > Apps and Websites and removing VideoNest. You can also request deletion of all data VideoNest holds related to your Meta integration by following the instructions on our Data Deletion page.

Meta's Own Policies. Your use of the Facebook and Instagram integration is also subject to Meta's Platform Terms and Privacy Policy. VideoNest is an independent application and is not operated by, endorsed by, or affiliated with Meta Platforms, Inc.

Cookies & Tracking

VideoNest uses cookies and similar tracking technologies to maintain session state, remember your preferences, and analyze platform usage. We use:

Essential cookies: required for the platform to function (authentication, session management)
Google Analytics 4: analytics and usage tracking, loaded only after you consent to analytics cookies
Google reCAPTCHA Enterprise: security and spam prevention on forms; processes IP address and behavioral signals
Meta Pixel, LinkedIn Insight Tag, TikTok Pixel: advertising and retargeting; these trackers are loaded only after you accept cookies via our consent banner

You can disable non-essential cookies through our consent banner or your browser settings. Disabling essential cookies will prevent you from using the platform.

Data Retention

We retain your account data for as long as your account is active. If you close your account, we delete personal data within 90 days, except where retention is required by law or for fraud prevention. Your uploaded video content is deleted within 30 days of account closure unless you have exported it.

Your Rights

Depending on your location, you may have rights under applicable data protection laws including:

Access to the personal data we hold about you
Correction of inaccurate data
Deletion of your data (right to be forgotten)
Portability of your data in a machine-readable format
Objection to processing based on legitimate interests

To exercise any of these rights, contact us at support@videonest.co. To request deletion of your data specifically — including data obtained via Facebook or Instagram connections — visit our Data Deletion page for step-by-step instructions.

Security

We use industry-standard security measures including encryption in transit (TLS), encryption at rest for sensitive data, and access controls limiting data access to authorized personnel. No system is completely secure. In the event of a data breach affecting your account, we will notify you as required by applicable law.

Children's Privacy

VideoNest is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at hi@videonest.co and we will delete it.

Policy Changes

We may update this policy from time to time. We will notify you of material changes via email or a prominent notice on the platform. Continued use of VideoNest after changes are published constitutes acceptance of the revised policy.

Do Not Sell or Share My Personal Information

VideoNest does not sell your personal information. To opt out of analytics and advertising tracking, decline cookies via our consent banner or adjust your browser settings.

Contact Us

Questions about this policy or your data? Contact us at hi@videonest.co or use the contact form.

VideoNest · 12-16 Vestry Street, 6th Floor · New York, New York 10013